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Canada · United Kingdom · Ireland · Australia · New Zealand

Remote integration and automation for teams outside the US

We connect the phone system, helpdesk, billing and project tools your team already runs on, and automate the work that falls between them. The work is the same wherever you are. It is done remotely, in your own accounts, for a fixed price agreed before it starts.

How remote work runs

Built so the time difference never decides when something gets fixed.

Calls that fit your day

Lunchtime Eastern slots reach the UK and Ireland in the late afternoon. Evening Eastern slots reach Australia and New Zealand the next morning. The booking page shows each slot in your time zone.

Most work happens in writing

A written scope before the build, progress notes at each stage, and a runbook at handover. You don't need a standing meeting to know where things are.

Your accounts, your region

Everything runs in your cloud account, in the region you pick. We store no client data, and you keep the code.

Fixed price in USD

Audits and builds are quoted as one number, in US dollars, before work starts. See the services and prices.

Safe changes from far away

Every change is tested on a dry run first, with a snapshot and a rollback plan, so nothing goes live overnight unchecked.

Global platforms

Freshdesk, Zendesk, monday.com, Microsoft 365, Google Workspace and hosted PBX platforms. Check your tools.

Questions from teams abroad

Write to hello@tightlywired.com any time.

Do you work with companies outside the United States?
Yes, remotely, with teams in Canada, the United Kingdom, Ireland, Australia and New Zealand. Discovery, check-ins and go-live happen on video calls, and the build runs in your own accounts.
How do meetings work across time zones?
Calls are booked in weekday slots on US Eastern time. Lunchtime Eastern slots land in the late afternoon in the UK and Ireland. Early-evening Eastern slots land the next morning in Australia and New Zealand. Canada shares or sits close to Eastern time. The booking page shows each slot in your own time zone.
What currency are prices in?
US dollars. Every engagement is fixed scope and fixed price, so the number in the proposal is the number you pay.
Where does our data go?
Nowhere new. The build runs in your accounts, in the region you choose, and we store no client data. Access is set up with keys in your own secrets manager, and every change is tested before it goes live.
Do the platforms you work with operate outside the US?
The common ones do: Freshdesk, Zendesk, monday.com, Microsoft 365, Google Workspace and hosted PBX platforms with REST APIs. If your system has an API, it is usually in scope.

Where we are

Tightly Wired is based in Tampa, Florida. Clients in Tampa Bay can work with us in person. Everyone else works with us remotely, across the United States and in Canada, United Kingdom, Ireland, Australia and New Zealand.

Start with a free 30-minute call

Bring one process that costs your team hours each week. You will leave with an approach and a fixed-price estimate in USD, whether or not we work together.

Schedule an assessment Pick a time now · or write to hello@tightlywired.com