When the feed goes quiet, you hear from us before the invoice run
Connectors fail quietly. The PSA stops pushing hours to billing, the bank feed needs reconnecting, the nightly export arrives empty, and nobody knows until the invoice is wrong. The watchdog checks the feed on a schedule against what it should look like, and when it doesn't, a person hears about it the same hour.
What goes wrong today
The symptoms we hear on the first call. If two of these sound familiar, this is the right page.
- The connector failed and the first sign was a customer disputing an invoice.
- A feed went quiet over a weekend and Monday's numbers were built on Friday's data.
- The vendor changed its API and the integration has been half-working since.
- Nobody owns the sync, so nobody checks it.
What we build
Each piece is built in your environment, on your accounts, and can be adopted on its own.
Checks that know what normal looks like
Last successful run, record counts against the usual range, rejected or duplicated records, and totals that should match on both sides.
Alerts to a person
Email or chat to the owner you name, with what failed, since when and what is affected. One alert per problem, not a flood.
Same-day fixes
When a vendor changes its API or authentication, we fix the connector the same business day.
Monthly summary
One short email: uptime, incidents, anything that is drifting and worth a look.
What you receive
Delivered at handover. Managed support afterwards is optional and month to month.
- Checks on one named connector or feed, running in your own account
- Alerts to the owner you name
- Same-day fixes for vendor API changes
- A monthly summary, cancellable any month
Proof
From production systems, described without client names. Numbers are rounded.
Running in production on a real-time data platform we built and run.
Decoded, de-duplicated and alerted on, with per-user filters.
Incremental, inside the vendor's rate limits.
Our commitment
Written into every proposal.
The price in the proposal is the price you pay
Fixed prices are fixed. If the work turns out bigger than we scoped, that is our problem, not a change order.
Walk away by day 7
If the first week does not convince you, stop by day 7 and you owe nothing. Anything we built so far stays in your accounts.
You keep everything
Code, documentation and credentials live in your accounts from day one. No licence fee, no lock-in, managed support cancellable any month.
Questions and pricing
If yours is not here, write to hello@tightlywired.com and we will answer within one business day.
What counts as one connector?
Is it included in the care plans?
Do you need write access?
Can we cancel?
Related services
Schedule a 30-minute assessment
Bring one process that costs your team hours each week. You will leave with an integration approach and a fixed-price estimate, whether or not we work together.
Schedule an assessment Pick a time now · or write to hello@tightlywired.com