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Tampa · Clearwater · St. Petersburg · Hillsborough and Pinellas counties

Business automation and systems integration in Tampa Bay

Tightly Wired is based in Tampa. If your phone system, helpdesk, billing, CRM or project tools need to agree with each other, we connect them through their APIs, automate the work in between, and hand you the code. Discovery and go-lives can happen at your office; the build happens wherever is fastest.

Schedule a 30-minute assessmentSee the services

What local teams ask for most

The same five services we offer nationally, with the ones Tampa Bay businesses ask about first.

Phone system rollouts

Multi-site clinics, dealerships and offices moving to a hosted PBX or UCaaS platform. We validate the seat list and build it through the API with E911 checked on every seat. Provisioning automation.

MSP billing and license audits

What you provision for clients (Microsoft 365 licenses, phone seats, security tools) against what you invoice, account by account. Billing reconciliation.

Helpdesk reporting

Aging, SLA exposure and per-agent workload from Freshdesk, Zendesk or ConnectWise, with reminders that go to the ticket owner. Helpdesk reporting.

Keeping two systems in sync

CRM to billing, billing to support, project board to SharePoint. One change, every system updated, with an audit log. System integration.

AI on the support queue, privately

Quality scoring of every reply on a workstation in your office, so customer data never leaves the building. AI quality assurance.

Replacing a spreadsheet

The one someone updates on Fridays that everyone depends on. We find the two systems behind it and make them talk.

Questions from Tampa Bay businesses

Reach us at hello@tightlywired.com or (561) 923-0726.

Do you work on site in Tampa?
Yes, for discovery sessions, walkthroughs with your team and go-live days. Most of the build work is done remotely. We serve Tampa, Clearwater, St. Petersburg, and Hillsborough and Pinellas counties in person, and the rest of the United States remotely.
What kinds of Tampa businesses do you work with?
Managed service providers, VoIP and UCaaS resellers, multi-location medical and dental groups, logistics and field-service operators, and any company with a support desk and a billing system that do not talk to each other.
What does a first project usually cost?
Audits (billing reconciliation, AI ticket QA) are fixed at $1,500 to $2,400 and finish in one to two weeks. Builds (provisioning automation, integrations, helpdesk reporting) start at $2,500 to $4,500 and are scoped after a technical review.
Do you build with no-code tools like Zapier?
When they are the right fit, yes. When a workflow needs retries, an audit trail, rate-limit handling or runs at volume, we write it as code in your own cloud account so you own it and it does not break when a vendor changes something.
Is there a free first step?
A 30-minute assessment call. Bring one process that costs your team hours each week and you leave with an approach and a fixed-price estimate, whether or not we work together.

Service area

In person: Tampa, Clearwater, St. Petersburg, Brandon, Wesley Chapel, Largo and the rest of Hillsborough and Pinellas counties. Remote: anywhere in the United States. No storefront; we come to you or meet on a call.

Tightly Wired, Tampa, Florida · hello@tightlywired.com · (561) 923-0726

Book a free 30-minute assessment

Bring one process that costs your team hours each week. You will leave with an approach and a fixed-price estimate, whether or not we work together.

Schedule an assessment Or write to hello@tightlywired.com